A Sad Day for Australian Domain Name Industry

On Wednesday, 2 April 2014 this week I received an email announcing this:

We are very pleased to announce that Melbourne IT has officially acquired Netregistry Group Limited. As a valued partner of Netregistry Group, which includes TPP Wholesale, we would like to assure you that no changes will be made to your services, platform or pricing.

In group formation, my colleagues and I together weep and rocked in the fetal position after reading this announcement.

Why? Anyone who has been in the Australian IT industry for long enough and has anything to do with websites and domain names will tell you that Melbourne IT are a massive and evil giant that has dominated the domain name market in Australia since the beginning.

The price of .au domain names has always been exceptionally higher compared to other top level domains such as the .com – which is fine – but giants like Melbourne IT kept the retail prices of .au domains high. In fact today you can purchase a .com.au domain name from Melbourne IT for the small price of $147 AUD including tax for 2 years.

In comparison, Netregistry, another large and successful competitor in the same industry has been offering significant competition to beasts such as Melbourne IT. Today you can purchase a .com.au from Netregistry $27.96 AUD including tax for 2 years. That’s a difference of $119.04 AUD. As you can imagine, the wholesale price paid is significantly less than that.

This is what us simple people call “competition”. It’s intended to keep the big guys honest and looking over their shoulder. This is healthy in an industry for consumers. This merger however, reduces competition and is a slippery slope to a monopoly in Australia. Australians have a lot of experiences with monopolies (cough cough Telstra cough).

The .au Domain Administration publishes a list of authorised registrars on their website with a count of 40 registrars. But when we start to group these brand names together into parent company entities, multiple brands owned by the same company, “close” partnerships with particular note of overseas ownership (primary focus is not in Australia) – the list starts the look smaller.

Actually, let’s do that, below is a list of groupings of authorised au domain registrars in Australia.

  • Anchor (Looks Australian)
  • APEX IT (also trading as Pronail.com.au ?)
  • AussieHQ (owned by Jumba / UberGlobal)
  • Cheaper Domains
    • Discount Domain Names (DDNS)
  • CSC Global (overseas multinational company)
  • Domain Central (Bottle Domains, Name.com.au, Australian Style Group Pty Ltd)
    • Explorer.net.au
  • Domain Registration Services
  • Domain Shield (associated with trademark law firms)
  • Enetica (Australian company, registered in 1999, traded domains from 2002)
  • Fabulous.com.au
    • Drop
    • Yexa
  • GoDaddy (US owned)
  • GoHosting
  • iiNet (Not a registrar but a common parent company)
    • ConnectWest.net.au (owned by iiNet)
    • Westnet Hosting (owned by iiNet)
  • Instra (Australian companies Instra Corporation Pty Ltd / Domain Directors Pty Ltd also run Europe Registry)
  • IntaServe (US based [Intaserve LLC], DiscountDomains.com.au, Indigo)
  • InterNetX (German owned)
  • MarkMonitor (owned by Thomson Reuters USA)
  • Melbourne IT
    • Netregistry
      • NetFleet
      • PlanetDomain
      • TPP Internet
      • TPP Wholesale / Distribute IT
      • ZipHosting
    • (Web Central – Australian web hosting company)
    • (Domainz – NZ domain company)
  • Name Scout (owned by Momentous Corporation in the US)
  • NetLogistics (Turbo Servers)
  • OpenSRS (owned by Tucows in US)
  • PublicDomainRegistry (US parent company)
  • Safenames (based in UK)
  • SmartyHost (Owned by MYOB Technology)
  • Sublime IP (JustNetGoCommerce, DIALix)
  • VentraIP (Zuver, VentraIP Wholesale and has an associated US company)
  • WebAccess (Oz Servers)
  • WebIP
  • WebRegistrar (Web Address Registration Pty Ltd)
    • Appointed reseller: Crazy Domains / Dreamscape Networks FZ-LLC

Hmmm. That list of 40 registrars is really only 29 companies.

Perhaps we should do some further grouping on core business activity and country of ownership. Note the quantity is calculated by the single parent entity.

Australian Domain Name Seller / Service Provider (10)

  • Cheaper Domains
    • Discount Domain Names (DDNS)
  • Domain Central (Bottle Domains, Name.com.au, Australian Style Group Pty Ltd)
    • Explorer.net.au
  • Domain Registration Services / Domain Name Registrar (Australia) Pty Limited
  • Enetica (Australian company, registered in 1999, traded domains from 2002)
  • Fabulous.com.au (part of the Dark Blue Sea group)
    • Drop
    • Yexa
  • GoHosting
  • iiNet (Not a registrar but a common parent company)
    • ConnectWest.net.au (owned by iiNet)
  • Instra (Australian companies Instra Corporation Pty Ltd / Domain Directors Pty Ltd also run Europe Registry)
  • Melbourne IT
    • Netregistry
      • NetFleet
      • PlanetDomain
      • TPP Internet
      • TPP Wholesale / Distribute IT
      • ZipHosting
    • (Web Central – Australian web hosting company)
    • (Domainz – NZ domain company)
  • WebRegistrar (Web Address Registration Pty Ltd)
    • Appointed reseller: Crazy Domains / Dreamscape Networks FZ-LLC

Australian Web Services / Hosting Seller (9)

  • Anchor (Looks Australian)
  • APEX IT (apex4web, also trading as Pronail.com.au)
  • AussieHQ (owned by Jumba / UberGlobal)
  • iiNet (Not a registrar but a common parent company)
    • Westnet Hosting (owned by iiNet)
  • NetLogistics (Turbo Servers)
  • SmartyHost (Owned by MYOB Technology)
  • Sublime IP (JustNetGoCommerce, DIALix)
  • VentraIP (Zuver, VentraIP Wholesale and has an associated US company)
  • WebAccess (Oz Servers)

Overseas Owned (6)

  • CSC Global (overseas multinational company)
  • GoDaddy (US owned)
  • IntaServe (US based [Intaserve LLC], DiscountDomains.com.au, Indigo)
  • InterNetX (German owned)
  • OpenSRS (owned by Tucows in US)
  • PublicDomainRegistry (US parent company)

Brand Management Companies (5)

  • Domain Shield (associated with trademark law firms)
  • MarkMonitor (owned by Thomson Reuters USA)
  • Name Scout (owned by Momentous Corporation in the US)
  • Safenames (based in UK)
  • WebIP

So as you can see, from the list of 40 registrars, after the acquisition of Netregistry by Melbourne IT, the list of Australian providers offering domain name sales as their core business activity just got smaller.

Is this a good thing for competition in Australia? One of the largest providers just bought another large provider – that’s a significant shift in market share and power in the industry.

The acquisition is pending regulatory approval from the Australian Competition and Consumer Commission and .au Domain Administration. It has however been suggested they’re unlikely to take an interest.

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May Contain Traces of Reality

Welcome to the game. You are playing your role and taking your orders. Look around son, are these possessions what matter? A source of happiness?

I take no responsibility for any delusion offered by your distorted attitude, inward-focused perspective and biased viewpoint of reality.

Manipulation, propaganda, brainwashing and control is the new weapon of mass destruction. Men, women and children. Ravished societies suffer for years, institutionalised until their affliction becomes fatal.

While medals and coloured ribbon decorate decaying heroes, a righteous and entitled flag flies high reminding us all this shortened life was just and right.

It’s easy to fight back, you know?

Do not fight hate with hate. Put down your arms. Walk away from it all. Smile. Laugh. Watch the sun rise. Plant something and watch it grow. Open your eyes. Take in everything. Ask why. Think for yourself.

Checkmate.

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Tony Abbott is wearing the pants – Don’t blame all Australians

I’ve been watching the foreign and national news services as well as social networks – there is a some bitter backlash towards Aussie’s in general over the result of the Australian federal election this month.

I want to plead innocent on this. Most Aussies are smart enough than to vote for the guy in budgie smugglers – and yes, we know he regularly does not say smart things. This is why the majority of Australians did not vote for his party (Australian Liberal Party) …

Say whaaat?

Quick fact check time

Actually, if we look at the number of primary votes towards a specific party, Labor actually won more primary votes than the Liberals.

Australian Federal Election Votes 2013

* Base on 77.2% votes counted.

Technically therefore, the majority of Australians who voted did NOT vote for team Abbott. Unfortunately that’s not how the Australian preferential voting system works. I’m not going to explain it in full detail here, that’s why we have Wikipedia! More on the preferential voting system here.

There are some advantages to a change in government. For example:

‏@EthanKeerby
At least now we don’t have to worry about gay boat people using fast Internet to learn at a well funded school.

Source: Twitter

But on a serious note let’s put the anger, hate and heated arguments away for a while. There are limits to how many photos of Tony Abbott Photoshopped into countless offensive images people can see before head implosion happens. The hate is not going to archive anything now right. The people have spoken. Instead, focus your energy into keeping the bastards transparent and honest. Let’s be mature.

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12 Communication Killers People Use Regularly

It’s incredibly hard to find people that can effectively and brilliantly communicate these days. Communication as a whole is so essential to life as we know it.

I’m not claiming to be perfect, but I’d rate myself above average when it comes to “communication”. I’ve also received high praise from colleagues and friends. The role of a good communicator is an active one; you need to choose to take on the role. However when you do, you’ll be rewarded for it! People in general respect a person who can truly listen to a problem and it builds stronger personal and professional relationships.

Needless to say, communication is something I’ve taken an active interest in for a few years now. I’m sharing some of my experiencing and lessons I’ve learned along the way.

It is not unusual to see people injecting these communication killers into conversations regularly. Unless communication is supported and nurtured, it will break down leaving all parties unsatisfied.

Remember, we always communicate with a goal in mind. If your focus is to be a supportive communicator in the role of a manager, health professional or just a good friend – these are 12 points to facilitating effective communication that you should know.

Judging

  • Criticising – Mother to daughter: “Well that was a silly thing to do” – I do not know anyone who enjoys being put-down or receiving any type of negative feedback. It halts and locks down communication and you’ll likely see the receiving party withdraw.
  • Name calling – “Don’t be stupid…” – Is a form of loaded negative attack intended to invoke a behavioural/mindset change. Any derogatory remark however will immediately put the person into defence mode. Usually prevents further constructive dialogue.
  • Diagnosing – “You’re very negative / naughty / disorganised / annoying / chirpy today” – A one second assessment and diagnosis of a person’s behaviour, attitude or problem that shows a lack of consideration for the other person. People do not like to be told how they feel, particularly when it is already obvious. It is generally “a label” and sometimes a psychological attack to force a shift in mindset or inflict a behavioural change in the victim.
  • Evaluative Praising – “You’re such a good boy” – Is typically an attempt to manipulate or change a type of behaviour condescendingly. Placing yourself above another rarely helps.

Sending Solutions

  • Ordering – “Take out the trash” – A forceful type of communicate that people resent. It is rare for a constructive relationship to bloom from. Generally speaking, people don’t appreciate being told what to do. Being given orders can be demeaning.
  • Threatening – “If you’re late again I’m going to dock your pay” / “Get to bed now or there’s no television tomorrow” – An order with a threat of punishment. Full of negativity. Places both the sender and receiver in a difficult position of having to enforce / backdown and concede / resist. Creates more problems than it solves.
  • Moralising – “You know what the right thing would be” / “What would Jesus do?” / “You really should visit your grandparents.” – That feeling of being guilted into doing something. Yes, you know the one, moralising is demoralising and often arouses resentment.
  • Excessive Questions – “How was your day?”, “Fine”, “What’d you do?”, “Nothing”, “You must have done something?”, “No”… – Inappropriate questioning can actually dry up the conversation pool and make the conversation awkward. These types of responses are “nagging” and the other party often resigns themselves to not participating.
  • Advising – “Well I wouldn’t if I was you” / “I wouldn’t do that, I’d do this…” – Giving advice is essentially an insult to the intelligence of the other person. It says to the other person, you’re making a big deal out of nothing when the solution is easily apparent to me. A situation is rarely as simple as it initially appears. If you’re supportive and listen, you’ll learn more than you would have otherwise.

Avoiding Another’s Concern

  • Diverting – “Would you like to have a look at my holiday photos?”, “Sure, tha… Oh that reminds me, I have to call the travel agent to get our booking confirmation! Did I tell you? John and I are taking the kids to … and hopefully get some time together. John has been working a lot of overtime recently and…” – Um, we’re not talking about you right now… Diverting shows a lack of interest and respect for the other person or a lack of interest / comfort talking about the original topic.
  • Logical Argument – “Look, it couldn’t have been me who left the light on, I wasn’t here, so it couldn’t have been me.” – Logic is awesome, but not in times of stress or conflict. It’s reception can be quite frustrating. It has a byproduct of emotional distancing from the “issue” and you will lose the insight the person could have offered.
  • Reassuring – “Don’t worry, it’ll all be okay” – Usually seen as a nice thing in cultures right? But it sends a less than desirable message. If person A shares a problem and you reassure – it indicates you’re not really taking their problem seriously. You’re essentially arguing with them that their problem is not even a problem. It also gives the illusion of being helpful without actually being willing to help – a form of distancing. This can cause the person to withdraw and/or change the topic.

As you can see, a number of these points are extremely prevalent in daily conversations. I struggled with some of these for a long time but I’ve come to realise the damage they do.

To be clear, these are points to avoid in order to facilitate solid and effective communication with another party. You can ignore them, but if the goal is indeed to communicate and achieve a result, it’s best not to.

I hope these help someone out.

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Battlefield 3 Error – PunkBuster kicked player. This PB Server Requred (A1386 C2.325) – Error loading pbcl

Are you getting this error when playing Battlefield 3 servers on PC?

PunkBuster kicked player Lostagent2. This PB Server Requred (A1386 C2.325) – Error loading pbcl

Annoying isn’t it? It seems to occur a few minutes into the game. It’s caused by an out of date Punkbuster client on the computer. Punkbuster is anti-cheating software bundled with games.

I was able to resolve this by following this article. I’ve summarised it below in case for some reason it gets removed.

  1. Download and install the PBSVC program from http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
  2. Run the program to remove punkbuster and clean it. It will remove any old version that might be problematic.
  3. Now download the latest version and run PBSetup.exe from http://evenbalance.com/index.php?page=pbsetup.php
  4. Once installed and running, click Add a Game, select Battlefield 3 from the list.
  5. Now click Check for Updates until all updates have been applied. There may be a few updates to install.

Now you can restart BF3 and get pawning!

Worked beautifully for me.

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Google Maps Returns to iPhone

A friend posted on Facebook today that Apple Maps had gotten her lost and she ended up missing her train. This was no surprise to me. I’d been using a pinned shortcut to maps.google.com.au that worked in Safari quite nicely, but today I got even better news.

Two says ago, Google released Google Maps to the Apple App Store which since has had over 10 million downloads. Doesn’t that speak to the “quality” of Apple’s own map application?

How to Get Google Maps On My iPhone

As always, it’s very easy. Jump into the App Store:

Open the App Store

 

Tap Search, type in “google maps” without the quotes and tap Done. You’ll see quite a few search results and Google Maps may not yet be the first result (scroll across until you find it) like I’ve done below:

Search for Google Maps

Tap Free and Install App when prompted to start downloading. Don’t forget you may been to login to the App Store to continue. Then you’re done!

Tap the newly installed Google Maps application and start searching!

My Thoughts

iOS 6 was released to iDevices on the 19 September 2012 when Apple forcible removed a perfectly fine and working Google Maps application and served up their replacement. I visualise this as a dogs breakfast being forced down people’s throat. Apple later did something else unbelievable and apologised for their massive screw-up. An extremely nobel step and the right thing to do – but it didn’t really fix the problem did it?

Apple Maps-gate: London's Hackney Wick Station staff see the funny side
Source: Apple Maps-gate: London’s Hackney Wick Station staff see the funny side

 

Google’s Executive Chairman Eric Schmidt was quoted saying, “We think it would have been better if they had kept ours. But what do I know? What were we going to do, force them not to change their mind? It’s their call.”

When asked if Google was working on a mapping app for the Apple App Store, to save the millions of iDevice users now stranded, he is also quoted saying “We have not done anything yet.”

I’d take a guess and suggest a game of “pride and punishment” is at play here. Nearly three months later… That’s a long time for a company as big as Google. They could have turned around something if they wanted to, but they didn’t even try. Seems like a bit of feet dragging which allowed the spot light to stay on Apple’s appalling maps. How convenient?

Apple on the other hand has it’s pride to consider. Though offering an apology is a big deal, it was more appropriate to simply give the people what they wanted. They could have stopped the hate by caving, dropping to their knees, re-signing contracts and working with Google to mend the hurt feelings. Of course this type of display is inappropriate for big corporations (can you imagine the news headlines?) and again pride is more important.

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Two Rules for Spiders to Live By

A Quick Intro…

Some personal insight for you which will hopefully ground the foundation for these rules and why I think they’re reasonable.

Last week I was in a really foul mood and deliberately and with full intention stomped on one of those annoying little beetles flying this time of year. Who’d blame me? It’s just a beetle after all. After shaking it off my shoe I looked at it laying on the ground, guts squished out and whole body still fidgeting. It was still alive. I quickly realised I’d crippled this bug for none other than selfish motives that amounted to nothing in the scheme of live and death – and it was now in agony.

Memories flashed back of my grandmother telling five year old me not to harm a little worm she’d pointed out crossing our drive way after some rain. When she wasn’t looking, I snuck back outside and killed it. She later found the worm and expressed her disappointment in me for needlessly killing it and deceiving her. I’ll never forget the disappointment on her face.

If this bug could, I was sure it’d be screaming in pain and agony. Imagine if someone hit you with their car and then stood over you with all of your limbs broken and rib cage crushed. Looking down on this bug, I realised what I’d done. An enormous sense of guilt flooded over me. I quickly stomped on it several more times to spare it any further needless suffering. I returned to the car in a huff.

Now you have a sense of where I’m coming from and why I think these rules are reasonable.

Two Rules for Spiders to Live By

I’ve proposed the following rules for spiders and other “creepy crawlies” as they’re referred to, to live by.

Rule 1

The walls, the roof, the windows and everything forming the physical perimeter of my house is a line you’re forbidden to cross. You’re not welcome, you’re not invited, and you can’t have it nor share it with me. Outside, you can live free, careless in catching flies, playing frisbee, frolicking in the flowers and whatever else spiders like to do in their spare time. You will not be harmed. Inside however, is my space, and a different jurisdiction.

Crossing the perimeter, if caught, is a punishable offence of death. That means, you enter my space at your own risk.

Rule 2

In the event I spot you, you are hereby granted a “head start” – you have until I can grab a shoe, heavy object or spray, and make my way over to you. If you fail to take full advantage of the head start – do expect all manner of hell to be brought down on you, expect to die slowly, painfully or so damn quickly your head will be where your arse was. You will be hunted down as prey and destroyed.

I am the judge, jury and executioner of this house. Rules are subject to my interpretation only. These rules are effective immediately. Spiders beware!

To Clarify

  • Am I scared of spiders? No.
  • Do I like spiders? Well I don’t hate them (unless they violate the rules).
  • Do I respect their right to live? Sure.

Fairness

Finally, for anyone still reading and wanting to challenge the “fairness” of these rules, please allow me to address your concerns. Put quite simply, they’re not fair at all.

We live in the 21st century. We supposedly live in a modern society. That is, cavemen don’t club each other to death any more – instead we have courts and a set of laws to live by. We’re sophisticated, right?

The underlying design of our society’s foundation is one of inherent unfairness. Democracy? I’d stab that an accurate assessment is an illusion of fairness and a carefully constructed system of centralising power, keeping the wealthy rich, the masses in fear, controlled and subdued. Yes, let’s talk about “the boat people problem” or “the scandal behind the Australian Prime Minister” which are dominating this week’s news.

All this… I don’t let it bother me. Honestly. But let’s not pretend this pile of s%&# is anything else but what it is. Let’s not pretend it’s perfect and let’s no pretend it’s fair.

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Apple iTunes Is Not “Easy”

I was just trying to sync something on my iPhone 4S when iTunes started being a pain in the backside, as usual. In frustration, I went and bought a domain name and setup a blog simply because had to vent. But this won’t be just some random and senseless venting, I’m rather sure you’ll be nodding with most of it.

Today’s topic: Apple iTunes

I know some people say this is my punishment for buying an iPhone. But put simply, I like my iPhone, I hate iTunes. If I had to describe iTunes I’d say, it’s an exaggerated piece of marketing bloatware that really needs to be put down like a sick animal. Yes, I’m serious.

Now I don’t want to leave an inch for an Apple fanboy n00b to come in and say “but it works fine on my Mac. ” Well that’s nice for you, but it needs to work for everyone, in every environment and in every situation – to a reasonable expectation, presently it does not. Yes, I know I have high standards, but they’re the richest company on the planet. Try harder! Google quickly “iTunes isn’t working” and then note the 85,300,000 results may suggest a “trend”. I’m a power user to say the least. Once could sit for a month before you reached the end of hearing every song in my library which equates to about 56GB. Finally I’ve been accumulating my collection for six years, when I bought my first iPod. Ah those were the days, it was “easy” and “simple”. But anyway, I’m nothing to write home about; many users have libraries significantly bigger than mine who are in a worse place.

This blog post has sprung up based on one word, accountability. And Apple should be held so. (Don’t get me started on Apple Maps either.)

I stumbled across an interesting article last night, Apple Just Can’t Keep iCloud In the Air, documenting the long history of iCloud and it’s numerous failings. Top work Gizmodo. Suggest a quick scan if you’re interested.

Back on topic though, I was getting to a point that I’m no n00b user when it comes to iTunes. I intentionality used it 6 years ago because it was one of the best pieces of software out there to manage the library of music. Windows Media Player? Ah, no? But iTunes has been tacked onto over the years until it’s reached this point, a precariously stacked pile of children’s building with a three year old’s foot bellowing towards it at rapid speeds. It’s then expected to live up to Apple trademark slogans like “simplicity is a beautiful thing” and “a whole new look” that is “perfectly in tune.” Bullshit!

Let’s jump onto the Apple iTunes webpage now and see what promises they’re making about the new iTunes 11 coming soon. Let’s stroll through some of it shall we?

Simplicity you say? But will it work? And f$&%!, “even more iCloud features” to bloat the software you say. But I shouldn’t be concerned, “because it is easy.”

Yes, it’s slow, gives errors regularly, crashes, seems to take ages to sync with devices, Photo Stream and wifi sync sometimes works after I reboot? But it’s easy.

That nice but again I have to ask, will it work? And unless it interfaces with an implant via a bodily orifice, I’m willing to wager it’s almost exactly like I’ve seen or used – before.

But at least it will look smart, like it never has before. Because that’s practical; practically useless if you want to listen to music or sync your iPhone with their software because they make it incredibly painful to do it any other way?

But wait? What’s this? Oh, it’s just MORE BLOAT! I don’t need you to decide what other music I should buy Apple! And on a side note, I really don’t need you to automatically subscribe me to your opt-out only system of artist updates either.

…. Oh no. A whole new look? But I just got used to the last new look. Who’s with me here? But at least. It will. Be in. Tune. Smoke and mirrors is all I’m seeing here, nothing useful, nothing new or original.

If Genius sending all your library and usage data three times a day to Apple isn’t enough evidence, here it is on their marketing page. Data mining, big time peoples. Apple is “there waiting for you” like a creepy stalker watching you from across the road in their car… to offer you the convenience of “Preview history.”

I’ll tell you what it is, it’s information you’ve willingly and unknowingly submitted to Apple that you can never undo or take back. It’s a mental fingerprint of all your listening and buying habits, even a list of all songs you’ve ever hit the skip button to. This information is stored, processed, assess and analysed; the basis of which is used in strategic and psychologically founded marketing directed at you and others. It’s also used to build profiles of their user base because they conveniently have stored your title (Mr, Mrs, etc.), your date of birth (for verifying age restricted content only of course), your state, country and even post code. Not to mention your entire purchase history including preferred purchasing times – think about it: hundreds of millions of computing cycles doing nothing but meshing information like… let’s say, the preferred music tastes of 35 year old males living in the Victoria Australia with the postcode of 3350 (Ballarat).

You don’t have to be afraid of it; but at least understand it, acknowledge it and know you’re a part of it. If it’s too much, then get out while you can.

I couldn’t resist one last Apple gem…

I’ll tell you what… this one is too laughably easy. You can insert your own comments on this one.

My wish list for iTunes 11

  1. Make it work.
  2. Cease making me click OK to 100 sync error messages generated over the course of the day while my iPhone is unplugged and I’m not at my PC. Why are you even trying to connect anyway?
  3. Make iCloud, in it’s entirety, work. “Like never before.”
  4. Fix wifi sync. No more sync will resume when “COMPUTER” becomes available. Failing that, release some useful information about diagnosing and fixing wireless sync in potentially “complicated” networks. By complicated, I mean anything but an Apple based wifi network.
  5. Don’t crash.
  6. Don’t hang.
  7. Get rid of the lag – I have a fresh Windows 8 installation with 16GB RAM and an SSD. When I click something it should instantly load like every other application on my PC.
  8. Improve the information displayed of the sync status to an iDevice. When I say cancel, that doesn’t mean finish what you’re doing.
  9. Don’t redesign anything or move anything around.
  10. Don’t data mine anymore of my data, I think you have enough.
  11. A special number 11 wish for version 11… Drop the cliché marketing bull and start supporting your existing feature set.

Thanks for reading folks. I’m off to bed to read a book…. no not an iBook. Have you not learned a thing?

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